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[Strategic Use of Vague Language in Business Communication: Part 2]-[BEP052-Mob]

Business English Podcast-Intermediate English · A2 ·

Business English Podcast
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📋 Summary

Mastering Strategic Vagueness in Professional Communication

In the second part of our series on the strategic use of vague language, we explore how to navigate professional and social interactions by employing placeholders, approximate numbers, and category-based generalizations. While precision is often valued in business, strategic vagueness is a vital tool for maintaining social decorum, ensuring flexibility, and managing sensitive topics.

Utilizing Placeholders for Forgotten Terms

One of the most common challenges in conversation is forgetting the name of an object or a person. To avoid awkward pauses, English speakers use "placeholders" or "place fillers." For objects, terms like "whatchamacallit," "thingamabob," or "thingamajig" serve as effective substitutes. For instance, when describing a technical tool, one might say, "push the button on the thingamajig." Similarly, when referring to individuals whose names are forgotten—or, in the case of the dialogue, intentionally omitted to signal indifference—speakers use "what's his name" or "what's her name." Mike’s use of "what's her name" regarding Tracy is a classic example of using vague language to create social distance and avoid the discomfort of addressing a sensitive personal history.

Expressing Approximate Numbers

Precision is not always required or even desirable when discussing figures. To refer to quantities vaguely, speakers can use structures such as "roundabout," "about," or "approximately" followed by the number. For time-related references, the suffix "-ish" is particularly useful (e.g., "after four-ish"). Other methods include providing a range, such as "5 or 6" or "30 or 40," or adding qualifiers like "or so" and "or more." These techniques allow speakers to communicate effectively without being pinned down to a specific, potentially incorrect, figure.

Managing Sensitive Topics and Social Flexibility

Strategic vagueness is an essential skill for handling socially inappropriate or delicate subjects. The dialogue highlights how phrases like "sort of" and "kind of" soften statements, making them less confrontational. For example, describing someone as "sort of annoying" is far less aggressive than a direct critique.

Furthermore, the use of hypothetical modal verbs—such as "I suppose you could call it that"—allows speakers to acknowledge a sensitive topic (like a past relationship) without confirming details or inviting further probing. This linguistic distancing protects the speaker and maintains professional composure.

Defining Vague Categories with List Completers

When the specific details of an request are flexible, speakers employ "list completers" to define a vague category. Phrases such as "or something like that," "and stuff like that," or "or whatever" allow the listener to interpret the request broadly. When Jen asks Mike to bring "a salad or something like that," she provides him with the flexibility to contribute to the party in a way that is convenient for him. This approach is highly effective in professional settings, such as asking for a meeting by saying, "Could we sort of meet with each other or something?" which respects the other person's time and schedule constraints.

Conclusion: The Communicative Toolbox

Ultimately, vague language is a sophisticated skill that enhances your "total communicative repertoire." Whether it is used to avoid arrogance, manage social sensitivity, or provide flexibility, the key lies in understanding the cultural and situational context. By incorporating placeholders, approximate numbers, and category-based language into your daily interactions, you can navigate complex professional relationships with greater ease and diplomacy.

🎯Key Sentences

1
I guess I know a thing or two about computers.
2
I've been having serious problems with viruses and stuff like that.
3
Should be a piece of cake.
4
I can fix you up in no time.
5
It's going to be a blast.
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📝Key Phrases

1
a piece of cake
2
in no time
3
it's going to be a blast
4
I know a thing or two about
5
whatchamacallit
Expand All

📖 Transcript

You're listening to Business English Pod, the Business English podcast for professionals on the move.
Hello and welcome back again to Business English Pod.
Today is the second in our two-part series on strategically using a vague style.
Last time, we covered being vague to make a polite excuse or to avoid sounding arrogant.
We also saw how you can use vague language to create flexibility.
Today you'll work on referring to vague numbers and learn language you can use when you don't remember the name of someone or something.

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