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[Three Effective Strategies to Keep the Conversation Going in a Professional Setting]-[BE 103: 3 Ways to Continue the Conversation in English]

Business English from All Ears English · B1 · 2023-05-24

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📋 Summary

Master the Art of Small Talk: How to Sustain Professional Conversations

Many language learners, even those at an upper-intermediate or advanced level, struggle with the anxiety of "going blank" during conversations. As noted in the podcast, this often triggers an "affective filter," where emotional stress and the fear of not knowing what to say next act as a psychological barrier, preventing you from accessing the vocabulary you already possess. To overcome this, especially in a workplace environment where conversations must remain professional yet engaging, Lindsay and Aubrey suggest three practical strategies to maintain momentum and build connections.

1. The Power of Follow-Up Questions

Often, conversations end awkwardly because a listener acknowledges a statement with a simple phrase like, "That sounds exciting," and then stops. The hosts emphasize that this creates a silence that puts the burden back on the speaker. To avoid this, you must treat the conversation as a "muscle" that you can build through practice. By asking a follow-up question—such as "Who was playing?" or "Do you go to games often?" after someone mentions a weekend activity—you maintain control over the dialogue. This allows you to steer the conversation in directions that interest you while staying comfortably within the "small talk zone."

2. Personal Sharing as a Bridge

While asking questions is essential, a conversation can feel like an interrogation if you never contribute your own experiences. The hosts advise that you should "share something about yourself" to create a natural "give and take." For example, if a colleague mentions having a dog, instead of just asking questions about the breed, you might add, "I’ve always wanted a dog, but I’m super allergic." This self-disclosure adds depth to the interaction, making the exchange feel more balanced and authentic, which is vital for building long-term professional relationships.

3. The Art of the Pivot (Changing the Subject)

There are times when a topic is simply exhausted or perhaps too personal for a quick workplace chat. In these instances, you should not feel obligated to "beat a topic to death." Instead, learn to pivot. By using a natural transition like, "Oh, hey, did you see they changed the way parking permits work?" you can shift the focus to a shared situation. This strategy is highly effective because it relies on common experiences that colleagues can instantly relate to. The hosts stress that this is where a "culture of thinking" becomes valuable; by staying informed through news, podcasts, or media, you will always have a reserve of topics ready to introduce when a conversation needs a fresh direction.

Final Takeaway

Small talk is the foundation of professional connection. While it may feel daunting to manage these interactions in a second language, utilizing these three strategies—asking follow-up questions, sharing personal anecdotes, and gracefully changing the subject—will help you move past the fear of awkward endings and cultivate the confidence needed to excel in a global business environment.

🎯Key Sentences

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I have a question for you.
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Do you ever have a hard time knowing what to say next in a conversation?
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I am really struggling with my
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So yeah, it's coming right along.
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What can I say?
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📝Key Phrases

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have a hard time
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come along
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go blank
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small talk
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build a connection
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📖 Transcript

This is the Business English Podcast, Episode 103.
Three ways to continue the conversation in English.
Welcome to the Business English podcast from All Ears English.
Get the English skills you need to achieve your dreams in global business.
For a presentation, a meeting, or your office party, this is Real Business English with your favorite American hosts, Lindsay and Michelle, coming to you from New York City and Colorado, USA.
Still translating in your head when you speak English?

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