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[Post-Pandemic Life, Serendipitous Collisions, and the Paradox of Confirmation Bias]-[55. What Changes Will Stick When the Pandemic Is Gone?]

No Stupid Questions · B2 · 2021-06-06

Culture
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📋 Summary

The New Normal: Remote Work and Social Dynamics

In this episode of No Stupid Questions, Angela Duckworth and Stephen Dubner explore the lasting impacts of the pandemic on professional and personal life. A primary shift discussed is the move toward a "remote-first" organizational model. Duckworth notes that her nonprofit, CharacterLab, has permanently abandoned its physical office, citing both significant cost savings—amounting to "a couple hundred thousand dollars a year"—and potential gains in productivity. While working from home eliminates commuting time and provides a quieter environment for many, the hosts acknowledge that this experience is highly subjective. It depends heavily on one's home environment, such as the presence of "kids or dogs underfoot," or having adequate space to work comfortably.

Beyond work, the conversation shifts to the loss of "serendipitous collisions"—the spontaneous social interactions that occur in physical spaces. Duckworth admits that while she has managed her social needs through Zoom, she misses the unplanned conversations that arise from simply being in the same space as others. However, she suggests that these interactions aren't entirely gone; they have simply migrated to new arenas, such as neighborhood dog-walking encounters. Both hosts agree that while we may not return to "business as usual," human nature remains largely consistent. As Dubner suggests, even after significant global disruptions, history shows that humans tend to return to their established patterns, though certain medical advancements, such as mRNA technology, may leave a permanent positive legacy.

The Confirmation Bias Vaccine: A Cognitive Dilemma

Inspired by a listener's question, the hosts debate the merits of a hypothetical "confirmation bias vaccine." Confirmation bias is defined as the "tendency to gather evidence that confirms preexisting expectations" while dismissing contradictory data. Duckworth confesses that she falls prey to this during hiring, where she makes a snap judgment in the first few minutes and spends the rest of the interview "selectively paying attention to the things that fall in line with that judgment."

When considering whether they would take a vaccine to eliminate this bias, the hosts offer contrasting perspectives:

  • The Pro-Vaccine Argument: Eliminating confirmation bias would allow for more optimal decision-making and better hiring practices. It would prevent individuals from "getting it all wrong" before, during, and after meetings, as described in the passage from Philip Roth’s American Pastoral cited by the hosts.
  • The Anti-Vax Argument: Dubner argues against the vaccine, suggesting that these "slightly irrational quirks" and biases are essential components of human character. He compares it to his hesitation toward laser eye surgery—an attempt to perfect an imperfect system that might have unforeseen downsides.

Ultimately, the discussion highlights a fundamental trade-off: while biases like confirmation bias can lead to poor judgment and perpetuate conspiracy theories, they also facilitate quick action. Life requires us to "move forward, sign the lease or don't sign the lease," and perhaps the role of such biases is to prevent us from being paralyzed by over-deliberation. The hosts conclude with a humorous suggestion: rather than vaccinating everyone, we could designate a small group of "deliberators" to perform the heavy cognitive lifting, or perhaps, as Dubner jokes, simply make "dogs the Supreme Court of deliberators."

🎯Key Sentences

1
That's a completely different situation than what I have.
2
I have to say that in the circumstances that I was in, working from home was great.
3
I'm delighted that so many people see the upsides of it.
4
You're onto something really big there when you ask, like, well, why do students want to get back into high school?
5
I take your point, and I agree, some spontaneous social interaction is elemental.
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📝Key Phrases

1
business as usual
2
underfoot
3
makeshift
4
palatable
5
look forward to
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📖 Transcript

Whenever I hear the phrase really annoying people, I just immediately join that tribe in my head.
I'm Angela Duckworth.
I'm Stephen Dubner.
And you're listening to No Stupid Questions.
Today on the show, what changes will we see in post -pandemic society?
You've always been living the pandemic lifestyle, Stephen.

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