Rowan Chung is the genius behind the rundown.
Now the rundown AI is a media company for AI that's generating millions of dollars a year.
Now I thought that the rundown had like 50, 100, 150 employees.
No, it's a lot less than that.
He just uses AI agents to actually scale the business.
In this episode, he unveils it all, and I think it's for the first time ever.
How he created an AI avatar that gets millions of views.
How he writes tweets with AI that gets millions of views.
How he writes a newsletter with AI that gets millions of views.
How he created an EA AI agent that answers leads within seconds.
How he's able to learn anything from a YouTube bid with AI.
How he on boards employees with GPTs.
How he built a partnership AI agent that works directly with his team.
We give away all the prompts, all the tools, all the workflows, all in this episode.
I hope it gets your creative juices flowing.
Stick to the end, give us a like, comment, and I'll see you.
Long time coming, Rowan Chung on the pod from the rundown.
My go-to guy when I need something explained in AI.
Thanks for coming on Rowan.
By the end of this episode, what are people going to learn?
Yeah, thanks for having me.
I love the show.
I love your content.
So it's great to be here.
By the end of the show, I'm going to share seven ways we use AI internally at the rundown.
They're going to be business operation and content creation focused.
We use AI many ways, but these are solid ones that people can walk away with.
We're going to share some free templates that people can steal.
And I think we're going to riff on just some general AI overview for the future.
So when you say like operations and systems, what I think you're probably talking about is how do you take a team that's maybe one two three, four people and make it seem like it's 20 30 40, 50 people?
Is that right?
That's exactly right.
So we have a team about 15.
I think we operate as like a 50 person team in terms of speed, but In some cases we might actually operate faster because like, the headache of having 50 people is like, really burdensome.
But yeah, we just use AI in so many different ways that we operate extremely fast and we can get a lot of work done.
Okay, cool.
Well, I'm here to learn just as much as everyone else.
I think a lot of people who listen to that.
They've seen other tutorials and or videos and they're like, yeah right.
There's no way that AI can make a team of five turn into 50, but If there's anyone who could prove it, it's you.
So let's get right into it.
Yeah, let's get into it, man.
So we can start with this first one.
I think this is probably the most popular one.
It went pretty viral.
Twitter, even though this is Instagram.
But basically the problem we were solving was I have no time as a founder of the rundown.
We're growing our newsletter, we're growing our head tech side and I also do content on the side as well.
And I'm a writer first.
I'm not great in front of the camera.
I'm getting better, trying to get better.
But we realize we're creating all this content in the newsletter and we've all these stories and it's so in demand right now with AI content.
And we needed a way to push that writing into some short form video.
At the time, I didn't have a setup.
I had nothing.
So it was like, OK, I don't have any time to do this.
I'm not going to do my hair and get in front of the camera and record this five minute video.
Do six different takes.
It just wasn't going to happen.
So we're like OK, what if we run an experiment And we clone my face, we clone my voice and we just have an editor who takes my original writing and pushes that into Cloud Script so we can formulate that better for short form and then run that through the avatar.
Then obviously it takes a lot of manual editing to make the pieces right.
We got a lot of storytelling.
There's a lot of b-roll that we have to add.
But we said, hey, can we do this?
This is going to be an experiment.
We're very open about it.
So on Twitter, we're like, hey, we're running this experiment.
We're not trying to fool anyone.
This is an AI avatar.
But if anyone were to try this, we're going to try this.
And if it works, it's a cool use case because I don't have any time to create content on the tour for many ways.
So yeah, we started doing it.
And it's been under a year.
And we've gone to over 150,000 followers.
So I'd say it's been a success.
Yeah, you can like go through any of these.
Some of the recent ones.
We've been experimenting with myself narrating it as well, just because I now have a studio, as you can see.
But I didn't have a studio before, so we just use that avatar and it's way better than me anyways.
So you kind of go through these.
We had a few like really viral ones.
Sam Altman, the co-founder of OpenAI, just said that it is the era of the idea guy, and he is not wrong.
I think that right now is an incredible time to be building a startup.
And if you listen to this podcast, chances are you think so too.
Now I think that you can look at trends to basically figure out what are the startup ideas you should be building.
So that's exactly why I built idea browser.com.
Every single day, you're going to get a free startup idea in your inbox, and it's all backed by high quality data trends.
How we do it, people always ask.
We use AI agents to go and search what are people looking for and what are they screaming for in terms of products that you should be building, and then we hand it on a you know silver platter for you to go check out.
We do have a few paid plans that you know.
Take it to the next level.
Give you more ideas, give you more AI agents and more almost like a chat TBT for ideas with it, but you can start for free ideabrowsercom.
And if you're listening to this, I highly recommend it.
So 120,000 likes.
I actually saw this one.
This is talking about anguilla and the dot AI domains being like the number one revenue source for them.
Is that what this is?
Yeah.
And you can see like if we reload this, the avatar is only really shown for the first, like three, four seconds, because the avatar portion of it isn't that great.
But if you just show like three, four seconds, it looks more real.
The audio on the other hand, like audio is there.
Like voice AI is really advanced.
I'd say video is like lagging behind a little bit.
So the voice is also AI generated, but I'd say the voice is.
Sometimes it's better than me, even like I've been pronounced things all the time.
But yeah, this is basically the way we do it.
And I have an incredible editor who does all the storytelling.
He pushes it all together.
He's taking these stories from like things I've written in the past.
And yeah, it's like a cool workflow that works really well for us.
I can say it's going to work well for everyone.
It does take a lot of work and you do need a really talented editor to be able to do this.
But for those edge cases where you have no time as a founder and you really need to create content, short form content, and you're already writing, it's just kind of like a no-brainer.
So yeah, that's the first one.
Yeah, I think the mistake a lot of people make here.
It was a few mistakes.
One is they don't pick stories that are gonna go viral within short form, right?
So they make the mistake of just picking boring content and wrapping it.
You can have the most boring content, but even if it's wrapped in the most beautiful short form, as you know, it's not gonna go anywhere.
Yeah, exactly.
And the other thing is like A lot of people think this work, they see this workflow and they think it's like one click to generate.
We do a lot of work.
Like my editor even says, sometimes it would be faster if I just came in and I just like quickly narrated it.
But I don't even have that like 10 minutes of time and like that break in the workflow.
Every single day takes a lot of mental capacity.
So it really works for us.
But I think a lot of people get that wrong, where they're like hey, we're going to one-click generate this and it's going to be awesome.
And they don't spend time training the avatar in Hijen.
I'd even mention the tools we use.
So we use Hijen for the avatar. and we use 11Labs for the voice.
Hagen has like 11Labs integration, but you actually want to do it separately because if you do it on 11Labs you get higher quality and you just stitch it together.
So those are the main two AI tools we use for this workflow.
And yeah, like I said, it takes a lot of editing between, but it is really useful for people who do get it right and get those stories right, like you said.
Yeah.
And you can also I mean you can use tools like You know gum, loop and Lindy and stuff like that to actually pull in stories that are getting traction on places like Reddit.
And then so it's easier to kind of pick the stories.
I know you're actually creating the stories, but most people listening to this probably aren't writing how many thousands of words you write a day.
Yeah, that's a, that's a good workflow.
Um, and the other thing is like just being active on X actually, like things break, break out first.
And I'm like, me and you are both probably there like 24 or seven.
So we are really on a pulse.
But yeah like, if you're not on pulse of things, having something like a gum loop integration where it's like even paying you and Slack uh, for the top stories that are breaking out right now, that would be really useful.
Yeah.
Cool.
Before we move on to the next thing you want to show people listening to this are starting companies.
They're starting businesses.
They're starting cash-filling businesses.
Why shouldn't they do this?
I actually got asked this by a public company.
He asked me how to do this.
I went to his office and explained the whole thing.
He's really interested.
And in his case I actually think it was somewhat useful because he's actually from Switzerland and it's also in just four different languages.
And he had to like record these videos in four different languages every single day.
And it's like, it takes up hours of his day.
So for him, it's kind of as useful.
But for like the regular everyday CEO, there is some element to it where there is like AI hate right.
If, using an AI avatar for creating your videos, people are going to think oh, it's like not as authentic.
Um, for me, it really worked because we're very open about it.
And I'm like kind of like the AI guy.
So people accept it.
They're like, oh, this is really cool.
He's actually practicing, he's preaching.
But for, like a public public traded company CEO, You should probably be as authentic as possible and strive for the human element and really push for that human experience.
As we get into the age of age-generated content and there's just like seas of age-generated content you wanna push for, like that human layer cause.
That's really your moat.
But for us, again, like it works for our specific case, and there's some cases that it will work.
But yeah, like you said, there's definitely some areas where you don't wanna use this.
I mean, I think what's so smart and I'm just took some notes on this, I think so smart about your approach is The video.
Avatar piece is like 2 of the video, you know.
And you're just using B-roll.
So I think, even if you are a public company CEO, like if you're like me or you, by the way people think it's funny because we're on video a lot, but people don't realize we actually don't like video.
We're actually like, I'm afraid of the camera, you know?
I've tried to do short form and I tried to like dead pan into the camera and I'm like not good at it and I don't.
I just honestly don't.
I don't feel good after.
That's the best way to describe it.
I don't feel good after.
I'm not good. with the camera.
So I think there's a lot of people like us who know that there's so much value in short form, who know that if we actually just looked in the camera and spoke these stories that we know we would actually lutely crush it, and that if you climb cringe mountain, you could get to 151000 followers and just pick up millions of views.
That can absolutely change the trajectory of your life.
That being said, we don't want to do it.
So I think that for anyone who's listening to this, this is an interesting approach, at least to try as an experiment for 30 days and then see how you feel about it.
Yeah.
And another case on like the pros side of things is faceless.
Channels go viral all the time and they generate millions of dollars for people right?
Or even you see these animated characters on YouTube that it's like this trend now as well.
And You can build a following in a community through Animated content.
Why can't you do it through like an avatar?
And is this going to be more popular as time goes on right now?
It's like it's you got to stitch things together, right?
It will get a lot easier and that means more people will do it.
So we'll see like what the what the world really thinks about it as things get more popular.
But for now it's definitely like a huge arbitrage opportunity and and we grew the account 150000 And you know it's working for us Well.
Thanks for sharing that sauce.
What else you got?
Yeah, the next one.
I mean, this is a pretty simple one.
I'm sure you do this all the time as a writer, but it's just voice-ditated writing and you push it into a cloud workflow.
So there's no magic secret other than this prompt.
So we can drop this in the description, but it's basically just a prompt to train on your writing style.
So I grabbed all of my top performing tweets on X, ever.
I have 10 to 20 of them.
I dropped this prompt into Claude.
And you basically just push all of your best writing and it's going to be trained on your tweets.
And then this is a pretty popular workflow, but just like I like going on walks and talking on my phone.
I got my best ideas while I'm walking.
So I just like walk and I just had whisper flow open and I just like jam on different things and then I have a bunch of different notes.
And then when I come home, I just like push into this chat, this train on my writing, and then you just get really, really good tweets.
So like for this example, They're pretty optimized tweets.
You still have to go in and edit a little bit.
So once I get this, I'm going to push it into Twitter, for example.
And I'm going to add a couple lines that are more give more insight.
The insight part.
AI sucks at giving human insight and experience, comparing certain things to other models, for example, and just tweaking up little things that just don't seem right.
Claude likes to exaggerate a lot.
Like I say, like words like game changer.
But this is like a really really good starting point where it takes you from like walking to literally tweet is 90 ready?
And what I do is every single Sunday I just go in this really long walk and I just jam on my phone and I have a bunch of different voice notes and I just like push it into here and I'll have all my tweets ready by the end of like Sunday and I'll like queue them all up.
And then yeah, it's like a really good workflow that works for me when you want to push out a lot of content.
But yeah, do you use something similar?
Well, I have a question on your walk piece.
So yeah, do you just go on a walk and ideas hit you?
Or do you have like, I know I'm speaking about myself.
I have an apple notes called ideas.
And in my apple notes I have these kind of half bake ideas that then I'll use whisper flow to actually dictate it in.
But I'm just curious, do you start from nothing or do you start from something?
I usually start from nothing.
The ideas really come to me when I'm walking.
I might have some broader things that I'm just thinking about.
And I don't know, I think I work so much that I don't have thoughts until I start walking.
Like my mind is almost numb because I'm working so much.
So once I start walking and like I'm not looking at Slack, these ideas just come to me and I just just start jamming from there.
And yeah, it's a really good workflow for me to just have tweets like 90 ready when I come home and start queuing them up.
Obviously I'll add like an image or some kind of video, because video content does really well on Twitter.
But yeah, this is like a pretty simple one that I think we useful to a lot of people who are trying to create like LinkedIn content or Twitter content.
On my last question on this workflow is you mentioned this is really good at getting you know zero to 90.
But the last 10% is everything.
So what are, you know, what are the prompts?
You kind of mentioned a little bit of this, but what are the prompts that helped you get it from 90 to 100?
Or is it just you?
A lot of it is me, but you can go back and forth a little bit.
On the next example, I'm going to share.
It's basically the same thing, but I use it for my newsletter.
I'll share how we go back and forth and use as an editor.
But yeah, a lot of it is.
You take the tweet, you add in your insights, you refine it and then you ask again.
You're like hey, how is this?
What do you think?
Make it better.
And then it's going to give you like some suggestions.
And again, you don't use them all.
But the one suggestion that it might suggest that you didn't think about could be, like the reason why that post goes viral, right?
So it's just like you have to develop this intuition of knowing when it's a good suggestion versus when it's not a good suggestion.
It just comes with reps.
But yeah, Claude is amazing as an editor.
And do you ever have, is this Claude Max?
Uh, that's actually a long story.
So I actually can't get Claude Max because um, I'm my account was like upgraded by anthropic and it was like a whole thing.
We're just like trying to figure it out.
But yeah, this is just regular pro, pro account.
So and and you never have the issue of I know we're getting to nitty gritty, but I actually think people want to know the nitty gritty.
You never get to the issue of like the chat is too long.
Yeah.
Yeah, I mean, this is a huge issue that everyone always has problems with.
So this is the next example I'm going to share.
It's basically this exact same prompt, but we use it.
This is a different use case.
We use it as an editor.
And this is exactly what you're saying.
So you can see how long this chat is.
This is insane.
And it's really like when we write our newsletter.
We write it all by hand, but we like to use Claude as an editor in chief.
Right?
And it's you're going back and forth with it.
You're asking for suggestions.
You're saying, oh, how is this?
What do you think?
Like, can we make this better?
It's going to give you some ways.
And you say, oh, can we make this a little bit shorter?
Can we make this two-word shorter?
Because that's a fit in our email format.
Right?
And Claude's extremely good at this.
But to your point, when the chat gets too long, Claude's just going to say hey, this chat's too long.
You can't join anymore.
There's a pretty simple hack.
You literally just go to, you literally just go to another chat somewhere, not too far up.
You want to make sure there's enough context still, because the chat, like cloud, actually gets better as it goes.
But you want to go to here, for example, you see I have two edits and you literally just go in here and you can like exit that out and you can start from there.
Wow.
I didn't realize that.
Yeah, you can literally just start again, like just a tiny bit up and it just keeps going.
So especially for using as an editor.
So for example, we go to my newsletter here and we grab like a main, main pair.
Obviously, we already published this, but if we were editing this still, We would write this all by hand and we say literally, like this is literally the prompt make it better.
It's super simple, but you hit save and it's just going to start from here.
Like all that bottom part gets erased and you're going to be able to continue the chat.
So did you have to look for like a one on two situation?
Is that what you have to look for?
Like, or could it be?
No, no, it can be anywhere.
I'm just showing that example because it's got, I guess it's kind of proof that I genuinely do this.
Like now it's just three, right?
But if you go further up you'll see some where it's like 10 or 12, because I just like stay on this chat.
I've trained it.
It works well.
You don't want to retrain every time.
It's kind of annoying.
But yeah, this is basically the workflow.
Like it's going to give you some refined version, and you're not going to copy and paste this.
That's the worst thing you can do.
But you're going to read this and you're going to have your article open on the other page and you're going to compare it and you're going to say oh, that's a better way of actually explaining that bullet point.
Let's grab that and refine this word.
It actually takes more time to edit with AI as a co-editor, but your content gets so good because it's trained on your best writing.
You're just going to find these small details that you wouldn't have otherwise seen.
Even if you hire someone, it takes so much time for them to go through it all.
This, you're really in control.
You have an editor in chief that you're in control of.
It's just been a game changer for us.
Writing content newsletter, but also just like writing content on LinkedIn, Twitter.
It's a really good way of doing it, Cool.
Yeah, so the next one.
This is more fun one But we use Lindy so I know you had flow on the pod He's great.
I love flow, But this is just a meeting schedule agent.
So Lindy actually provides like a template for this, but I've modified it a little bit because I wanted, like my workspace, email.
So I actually created an agent and I called it Ava.
So Lindy has this like they give this own template and they use like their email domain.
But I basically switched it up.
And I switched a lot of the AI prompts to basically use my workspace domain.
So basically what this does is whenever I'm in a Gmail chat.
Here I can actually show you an example.
Whenever I'm in a Gmail chat, I can literally just CC in Ava.
So Ava at the rundown.ai.
And then Ava will come in and literally look at my Google Calendar and find available times.
And we set that parameter of where I actually want available time because, like you, don't want your full 40 hour work week available for meetings, right?
You want to have some deep work blocks.
So we scheduled exact times of like where I actually want to take calls, and it will actually look through calendar and request those exact times and say hey, did you any of these windows work for you?
The other person can respond, say that time works and then it will go ahead and book and it'll actually book in your calendar.
And then this whole section here is basically like rescheduling.
So let's say this person came back in the thread and say, oh, actually, this didn't work.
This time didn't work.
Let's reschedule for I don't know, like the last time here, then Ava will literally go in and cancel the event and then reschedule another meeting.
And it's just like a really nice way to, I don't know, not send a calmly link.
So yeah, it's a cool little use case.
And you can actually take it a step further.
I don't have it in this workflow.
I have another one.
But you can take a step further and actually enable us across your whole team.
So your entire team can loop in that one email.
So Ava at the rundown.ai.
And Ava will be attached to their calendar.
And you can just literally, Ava is the meeting scheduler.
It's to go to a meeting scheduler.
And you don't need Calumly.
And I don't know.
There's this weird stigma around Calumly.
I don't know how many people who watch your podcast know about this.
I don't know why.
I don't agree with it.
But if you send a Calumly link, it's kind of known.
I don't know.
It's kind of disrespectful almost.
So having an agent that books the meetings for you is just like a better way to work around that and it's useful for your whole team.
So yeah, it's a cool little agent we built.
Go back to your email.
So let me explain why I think that this is such a game changer.
So a lot of people listening to this sell a service products out, you know.
But a lot of people are listening to self services.
When you're in the services game, time is of the essence.
So if, you know, who is this person?
Nicole.
So if Nicole is like a lead, basically, you want to get this time booked as quick as possible.
When I'm looking at exactly what I'm looking at, you know where I'm going with this.
When I'm looking at the time stamps, I'm looking.
You know, basically you're responding instantaneously with the Lindy AI agent.
And it's a minute.
One minute.
And even if you scroll down, I even think, yeah, 642.
Nicole goes, hi, about Tuesday at 730.
Works for me.
642 response, right?
Ava response.
Sounds great.
I just sent the invite.
So that, the gap, like if you would have 642 PM, your EA or human EA might be off, you know?
Yeah.
It works in 24 seven.
It works for you 24 seven.
So I think that piece of it is so valuable.
It definitely is.
I mean, and for you too, right?
Like even for, like you know, you guys sell sponsorships, for example, and maybe like Microsoft, you know, a CMO of Microsoft comes in right.
And you want that meeting.
You know, also maybe someone interesting.
So you want to make sure that, you know, these busy people that time gets booked.
Yeah.
Yeah, you can actually use this for partnerships.
So we tried this for some time.
We obviously have big distributions.
So a lot of our leads come internally inbound.
So a lot of these people come inbound.
They answer a form.
We get all these questions and we use those questions.
We push into Lindy and it basically validates them.
And then, based on that, if they're validated, Lindy goes ahead and sends a sponsorship email right away, and then they can literally go back and forth.
And if they want to book a call, then they will call with my human salespeople.
It worked for a while.
But yeah, we're getting like the use cases where you, when you do get to like Microsoft and like Google, I'm just a little, a little weary of using agents right now because There are like occasional times where like it could go wrong and just that like 1, knowing that it could go wrong 1 just worries me for those really high TA clients.
But when you have so much inbound, it's extremely useful.
But for this meeting schedule use case, it's perfect.
So we can drop this template as well.
I'm happy to share it in the YouTube comments or something.
Yeah, let's do it.
But yeah, anyone can just steal it.
Literally, all you have to do is connect your own email.
So you probably don't want to use Ava at the rundown.ai.
So you're going to want to change that.
And then here's where you basically add all the emails of your team.
So this is my, so this is the one with only mine right now, but you change your email.
And then you want to connect your Google calendar.
And then um, in here, the only thing you really need to change for these two send replies is at the end.
It says best Ava.
So if you change your, if you change the name of it, you don't have to call it Ava obviously, but you can change the name of it.
And, um, yeah, you can call it whatever you want.
And also here.
Sorry one more.
You want to make sure you change when you're uh, meeting hours are right.
You don't want to have the whole day.
Otherwise, you know, people are going to schedule random times.
For me, I only have three hour blocks four days a week.
So that's like my meeting times.
So yeah, those are really, that's really what you wanna change.
But yeah, we're happy to drop that in the chat.
Appreciate that.
All right, so the next one, this one's a kind of research use case.
And it's with a perplexity comment.
So did you get access to a perplexity comment?
I did, I did.
Yeah, so it's pretty cool.
My stickiest use case is using it as an AI Twitter for like every video, like long.
For example, this video itself, right?
If I don't want to sit through the whole thing and I just want to see Rowan's seven use cases tell me exactly how to do it.
Perplexity can get you that in like two seconds.
So it's an incredible use case for just summarizing these long videos, and it's really sticky.
Like, I really like this use case, but it's also useful for just going deeper on topics you don't understand, right?
So, for example, I use chat should be voice when I'm reading, so I'll just have it open next to me and Whenever there's a topic I don't really understand, I'll just ask it oh hey, what does this mean?
And I'll go deeper with it before I move on to the next page.
And it really helps like retention.
But perplexity comments, basically that for every YouTube video or podcast that's on YouTube.
So you have this widget that's on the side of your tab, your comment tab.
And you just go into like these mini rabbit hole sessions so you can understand things way deeper than if you were just watching the video.
Um, so every video in essence becomes like an AI tutor.
Um, so yeah, I think it's pretty, pretty incredible.
Uh, I learned so much better like this.
I never did well with school.
Um, so YouTube videos are always my jam and this is like a huge game changer for me.
I've been trying, I honestly haven't, I've been playing with.
Assistant like all day, every day, like perplexity assistant, but I've never tried it with YouTube video, So I'm definitely gonna try it.
I'm like you also, like I learn from YouTube and Like, not surprisingly, and I also I've got like my Mount Rushmore of people who I really look up to and, Like you know, darmesh is awesome in this example, right.
I would love to learn about AI from from Darmesh, right?
And I could do that with Assistant or even like, imagine someone listening to this, right?
Like with the Lindy AI example.
It's like okay, this is.
You know.
I have a question about you.
Know what Rowan said about Lindy templates?
And then you can just like post it there and just have a full on conversation with basically, AI Rowan using perplexity comment.
Exactly.
And the cool thing is the comment assistant is grounded the entire context of the video.
So you can really ask anything about the entire video and it's going to be smarter than like a regular perplexity would, because it actually has that context.
So, exactly like you said, me and you might not have time to respond to every single comment, like of this YouTube video, but you can ask comment and comment will probably have the answer.
And it might actually answer better than we would.
So yeah, it's incredibly useful.
I've been using it as a tool.
So hopefully it's useful to other people as well.
I mean, doesn't Dia have their version of an assistant as well?
Dia, the browser?
Yeah, they have.
I have not used it as much as I should have.
To be honest, comment came out like right after.
And I'm like, OK, let's get on this.
I heard Dia also does this, but I don't know, I like perplexity and it's just really sticky.
Like I don't really wanna switch at this point, it works, right?
Yeah, let us know in the comment section if people have used DIA and that works, or if you prefer a comment.
Yeah, I'd like to know as well.
Yeah, I'm just curious.
Was there one more you wanted to share or was that it?
Yeah, I got two more, two quick ones.
This one is a GPT for new hire onboarding.
So problem.
Operating new hires is extremely, extremely tedious when you're scaling your business right.
Everything's growing really fast, but you need new people to take over parts of your business so you can scale higher.
But like teaching them the ins and outs of your company, teaching them the processes, teaching them how you use AI, teaching them the tools that you use.
There's so many questions and It just slows everything down, right?
So we built this GPT that's trained on SOPs literally LUM transcripts, meeting notes, our policies on AI usage, HR docs, any like admin-related question.
And it also knows everyone on the team and their role.
So basically the model then becomes, don't ask questions, you haven't asked GPT first.
Because the GPT literally knows more about the company than I know.
I don't remember all of these policies even.
So you can literally ask in anything about our company.
You can ask if we can take a vacation today and it'll answer it.
And then if it doesn't know, it will point to the right person on the team to ask.
So then you go and ask your manager.
But yeah, it's a little hack we use to basically scale faster, easier, save time for the managers.
And yeah, it's pretty useful.
We can go into the back end here.
So for anyone watching this, if you just want to grab this prompt, it's a pretty simple prompt, but really it's just you're making GPT into a custom onboarding assistant and then you just wanna drop as much knowledge as you can, and you can always update this, which is the cool thing.
So as you get more team members, as you create more HR policies, that sort of stuff, you just drop it in and the GPT just gets updated, and it's really useful.
I need to do this.
I need to do this.
Uh, it's useful.
It's also one of those things where some people are afraid to ask these questions so they don't.
Yeah.
So um, I think that for a lot of employees, this will just be so helpful for them um, that they can just anytime of day night, they don't have to.
You know look, You know, when you're asking a question, especially if you're first starting out, you don't want to be, you want to make a good impression.
So I can totally understand where people are coming from there.
Yeah.
And really like this thing answers questions immediately.
You don't have to wait for your manager to respond.
And, like someone like me, I have so many other things I'm trying to remember that I don't remember all of her policies.
So if someone asked me a question, I'm going to have to go in and look in her drive and look through the points and be like, oh no.
Sorry.
You can't take this day off, but you can take next week off.
This assistant can answer that immediately.
So it's a pretty useful thing as you're scaling your business.
And then the last use case I want to share.
This is a little bit more niche. use case, but it'll actually probably be useful for you as well.
But for anyone that has a ton of replies to like their business email inbox.
So, for example, we have two main inboxes that we use this for our support inbox and then our newsletter email inboxes.
So obviously we get a ton of people who just reply to our newsletters and we get a ton of out of office email responses, a ton of spam, but like there will be really good feedback in between some of that junk and that's gold, right.
So we need that and we need to respond to those feedback, because those are like our winning readers or winning customers, right.
So this agent does three things.
One, it filters out the real genuine customer support in the inbox.
So it like fills out all the spam.
And then two, it pings the right people on my team in Slack and there's anything important.
So for example, if there's something sponsor related, it will go ping our sponsor team.
If it's something education related, it will go ping our education team.
If it's something like deliverability or I don't know someone tried to subscribe but they couldn't then it will ping me.
So it's automatically pinging people on the team.
And then the last thing it does, it actually auto draft replies in the email inbox.
So when we go in to respond to some of these people, the responses are like nearly there.
It's the same thing with the the voice dictation workflow where it will be like 90% there.
We still have to sometimes add context, but it's quite good at saving a lot of time.
And this is the only way we found that we don't miss any of those like really important emails in between all the spam and the out of office emails.
Yeah, it's, I have this issue.
I actually have on my YouTube, I have my email and I'll be honest.
I don't even really look at it.
So I'm getting like under emails.
For a long time we didn't look at it either, because it's like you're getting hundreds, if not thousands a day.
It's impossible, right?
But there is that really good feedback in the middle.
This just handles all of it.
It just runs one time per day as well.
So it's not going to be using up all your Zapier credits.
It just runs once per day.
And then it's just going to ping you in Slack if there's anything important.
So you know, yeah, you know, if there's anything important.
And we've actually landed two sponsors through this.
Like it's really weird that they don't go through actual sponsor form, but these are legit sponsors from like big companies that went through a support inbox.
Right?
There's really important messages that come in there.
So I'm happy to share this one as well.
It's pretty simple to set up.
It's using Zapier Agents.
So it's like their agent feature.
And we use actually their co-pilot.
So we just literally just drop this prompt in their co-pilot.
And it actually builds the zap out for you.
You actually don't have to do anything if you use this prompt.
So we can share this prompt in the chat.
If anyone wants to use it, you just got to drop this in the co-pilot.
It'll automatically generate all the connections.
And then you just have to connect it to your Slack or email and all that stuff.
But it will be set up in two minutes if you have this prompt.
Beautiful.
This is helpful.
Yes, all of the stuff from today will be in the show notes for people to access.
And I appreciate you sharing them.
And a lot of people actually come on here and they're like, no, I'm not sharing that.
But Rowan, you're the type of guy.
You're a sauce factory.
So that's why I have you on here.
And thank you for being so generous with your time and your, yeah, the whole everything.
Of course, man.
And again, there's so many other ways we use AI.
I tried to stick to the content creation and kind of unique business operation ones.
But yeah, we use it across coding.
We have marketing workflows.
We have stuff we do for education as well.
So yeah, happy to come up and jam anytime and jam with some other stuff.
But hopefully this is a good starting point.
Yeah.
If you want, if you want Rowan to come back on we got a screen to come back.
Come back on to let us know in the comment section.
I'm going to include places where you can follow Rowan, AI Rowan, non-AI Rowan.
In the show notes, X, E-Met, newsletter, Instagram, I'll include that.
Is there anything else Rowan you want to share before we head out?
No, that sounds good.
I'm mostly active on X. Yeah.
Yeah, if you don't subscribe to the rundown and you want to keep up with everything in AI, it's the easiest place.
So we'll put down the notes as well.
But yeah, it's been great coming on.
And I'm a huge fan of the show.
So yeah, it's been awesome.
I want you to come back again, man.
I want you to come back again.
I want the comment section to be roaring so that you'll know that it's not just me, right?
It's the people, the people want you want you on.
I have a feeling that they're going to like this episode and I'll see you next time.
Cool.
Yeah.
Appreciate it.
Later.
