Want to improve your English conversation skills?
We have a podcast for that.
Learning English Conversations is our home for authentic English.
Every week, learn a new phrase or idiom with the English we speak.
And across the year, listen to our special documentaries designed to improve your spoken English.
Search for Learning English Conversations in your podcast app.
If I was about to sign up for a language school, I would ask the receptionist.
I was wondering if you could tell me what type of classes you have here.
Excuse me, could you tell me where the French lessons are?
Would you be able to tell me when they finish so I know I can get my train on time?
Hello and welcome to Learning English Grammar.
I'm Beth.
And I'm Neil.
We've just heard Andrew and Pippa thinking about questions.
They'd ask a receptionist in a language school.
Yes, polite enquiries.
We'll learn different ways to ask questions politely, particularly when we need to ask a stranger or acquaintance something.
An acquaintance is someone we recognise or know but don't know well.
You can read along with this podcast using the transcript on our website, bbclearningenglish.com.
OK, so Neil, if you were lost in a city and your phone battery was dead, what would you do?
Oh, well, I get lost in cities all the time.
Really?
Because I have no sense of direction.
So, in that situation, I would ask someone for directions.
Well, that seems like a very sensible thing to do.
OK, I've been speaking to Pippa and Andrew about these types of situations –
They talk about how they would ask questions when enquiring about courses at a language school.
And they also consider what they would ask strangers if they were lost in a city.
Let's listen to that now.
And as you listen, pay attention to the language they use for being polite.
So if I were lost in a city and my phone was dead, I'd approach some people and very politely ask them.
I was wondering could you please help me?
So I would stop someone and I would say, oh, could you tell me where the tube station is?
Or I might say, excuse me, do you have a phone charger?
So I have started some new French lessons, but I don't really know much about them.
So I need to ask the receptionist a little bit more.
So I could say, excuse me, could you tell me where the French lessons are?
I was wondering whether you have a social programme as well as an English course.
If I had a problem I could go up to the receptionist and say I wanted to know if it's OK if I can miss my class tomorrow because I have a doctor's appointment.
Or I wanted to know if the homework could be sent to my email.
So you probably heard, I was wondering...
There were a few different uses of that.
Andrew said, I was wondering, could you please help me?
So he followed it with a question.
But Andrew also said, I was wondering if and I was wondering whether.
So what's the difference between these when asking politely?
Here to explain, it's Georgie, our resident grammar guru.
I've come to help our listeners with some grammar we use for asking polite questions.
Great.
Why don't we start with the difference between I was wondering if and I was wondering whether.
Good idea.
They're actually used interchangeably most of the time.
We use if and whether with yes, no questions.
Now, one difference between if and whether is is that whether is a bit more formal.
So, for example, I was wondering if you could help me is polite, but it's more polite to add, please to the end
I was wondering whether you could help me is a little bit more polite and you could add please, to make it super polite.
How do we follow I was wondering?
What structure do we need?
Well, we follow it with a statement, not a question.
Compare these.
Could you help me?
And I was wondering if you could help me.
Yes, the auxiliary verb could and subject you are swapped around.
After I was wondering if or whether, it's you could.
And there was another example with if I heard earlier.
I wanted to know if the homework could be sent to my email.
Ah, yes.
When we start a yes-no question with, I wanted to know which is indirect.
Again, we can also use if or whether.
We follow these with the word order of statements, so subject plus verb, not the word order of questions, which are verb plus subject.
I wanted to know if it's OK if I can miss my class tomorrow.
In what other ways can we ask questions politely?
Well, we heard Pippa ask an indirect question.
Could you tell me where the tube station is?
Right, so what's going on with the grammar here?
Why is the word is... at the end of the question.
When we start a question with could you tell me?
And then a question word like what, where or why, the auxiliary verb moves to the end of the question.
A standard question would be where is the tube station?
But this is could you tell me where the tube station is?
Is is at the end.
Exactly.
And there was another example from Pippa.
Could you tell me where the French lessons are?
Is it possible to say could you tell me if...
Yes, it is.
You'd use could you tell me if or whether if you were asking a yes-no question.
For example, could you tell me if the train station is open on Sundays?
We follow could you tell me if with a statement.
Well, I think we definitely have some new ways of being polite now.
Thanks, Georgie.
No problem.
See you both soon.
Bye.
Goodbye.
OK, we're going to play a game to practice this language for asking questions politely.
I'm going to ask you for help, Neil, and you need to make it more polite.
Are you ready?
I am.
Help me.
I was wondering if you could help me.
Oh, very nice.
OK, next one.
What's the time?
Could you tell me the time, please?
Ooh, can you give me another version?
Could you tell me what the time is now, please?
Great.
OK, and maybe I would ask a receptionist in a school, are the teachers at this school qualified?
OK, so that could be, I was wondering whether the teachers at this school are qualified.
OK, great.
When have you had to ask questions to people you don't know in English?
Email us at learningenglish at bbc.co.uk to let us know.
That's it for this episode.
We've learnt that we often change the word order when we want to make a question more polite.
And we've learnt that you, Neil, have a bad sense of direction.
Terrible.
Where are we?
We'll be back next week to learn some more grammar tips.
In the meantime, you can test what you've learnt in this episode with the worksheet on our website.
Go to our website for even more grammar practice.
Goodbye for now.