Scaling a business in the US can feel like a maze.
Each state has its own payroll benefits and compliance rules, pulling your focus away from growth, which is why founders use DEAL.
DEAL is the Professional Employer Organization, or PEO, that gives you a dedicated HR expert plus Fortune 500 level benefits for your team.
The National Association of PEOs says businesses can grow twice as fast if they use one.
So if you're scaling, make it simple with Deal.
Go to deel.com slash MOS and get up to three months free.
Your company's data is everywhere, in systems, in silos, and across teams.
But if your AI can't reach it, then that data isn't working for you.
Every business has unique data.
What really makes a difference is how you use it.
IBM helps your AI access your data wherever it lives to change how you do business.
Let's create smarter business.
IBM.
If you look at the history of art, like every time there's a breakthrough in technology, there's a breakthrough in art.
And that helps understand the world better.
It helps artists communicate things they never could communicate before.
Change is hard.
You're afraid of it.
These are very unpredictable times for the good and the bad.
I think the best state of mind is to understand that, yeah, change is the only constant these days.
That's Chris Valenzuela, CEO of Runway, the AI video tools pioneer.
If you haven't seen the videos being created via AI today, you're missing some extraordinary stuff.
You're also missing out on one of the most contentious areas of AI impact, from Hollywood studios to the marketing world.
While Runway has competitors like Google's VO3 and OpenAI's Sora, the company is experiencing breakneck growth.
It has high-profile partnerships with the likes of Netflix and Disney, and its tools are being adopted by individual creators as well as everyday people.
In our conversation, Chris talks about how AI is redefining both business expectations and our notion of creativity.
He shares why he rebuffed advances from meta for a huge payday acquisition and how today's AI video tools are a stepping stone to a totally new media format.
Whether you're personally playing around with AI video tools or you're fearful of increasingly sophisticated video deepfakes, Chris is a hands-on guide to the rapidly unfolding future.
So let's get to it.
I'm Bob Safian, and this is Rapid Response.
I'm Bob Safian.
I'm here with Chris Valenzuela, co-founder and CEO of Runway.
Chris, thanks for being here.
Thank you for having me here.
I have to say the past few months, I have become low-key obsessed with AI-created video.
Well, maybe not that low-key.
I keep seeing these kind of mind-blowing video clips.
It feels like there's been this inflection point in the tools and the usage.
You released your Gen 4 model not long ago.
You had your Gen X. alph video editing tool come out correct and there are these these other tools out there too now google's vo3 which i see folks using of course there's open ai sora mid journey like okay what's what's the difference between all these i mean are you all like utilizing similar engines you know or are all these things popping up now because the compute has reached like a certain place It's a combination of things.
I mean, we've been working on this for almost seven, eight years.
So there's a lot that we've learned after being kind of alone and building this.
I would say these days it's becoming more evident to many that the models are getting pretty good at tackling and doing a lot of different things.
And so that becomes interest for obvious business reasons.
All models are different.
I think all models are trained for different reasons.
We tend to focus on professionals and folks who want to make great videos.
This amazing model we've released only recently just a couple of weeks ago allows you to modify and create video using existing video.
That was never possible before.
And so those kind of breakthroughs are just allowing, I guess, way more people to do much more interesting things.
I mean, your tools, I saw you in another video use voice prompts to create a video scene.
Your tools generate camera angles and change objects.
The extending a scene outward, filling in what isn't there is amazing.
The switching on the lights video that you have, just for those who are listening, right?
This video we sort of see a cityscape, and then street lamps come on and the windows of office and apartment buildings start blinking and the lights are switching on and off in this very choreographed sequence.
Can you explain how that was created?
It took us less than an hour to make that video.
And you start with a scene, an initial video, and then you ask Runway for things you want to change in that video.
And so we could ask.
If it's daylight, we can ask the model to show me a night version of that same scene.
And so what the model will do is it will understand what's in that scene and it will turn down the light like metaphorically, but also like literally.
Like would just like turn day into night, while maintaining pretty much the consistency for everything else.
You might turn on the lights of the streets.
And you can be much more specific.
You can be only turn the lights on the left or only turn the street lights, while keeping everything else dark.
You can be like now.
Start turning the lights one by one, starting from the one on the left to the one on the right.
So in a way, it's kind of an editing reality.
Maybe you can think about it like that.
You have an existing piece of content and you're working through that content with AI asking it to modify it in whatever way you want, which is really fun, to be honest.
It's something I think we've never had the chance of doing ever before.
And so it's really fun to play with.
I've played with Runway a little.
It's awesome, but I can't sort of write like a single natural language prompt and get a full film yet right.
I mean, there is craft and discipline to getting these tools to work at their potential.
I mean, are we going to get to the point where like, all you need to create a film is the idea for it?
You know, the vision and like the production itself is all automatic.
I think a key concept of what you mentioned was tools.
This is a tool.
It's a very powerful tool.
And this tool allows you to do things that you couldn't do before.
Um, knowing how to use the tool would always be important, and and the tool it's not gonna do work on their own.
If you don't know how to, will the tool have you to use it in interesting ways?
And so i guess the answer for the question of like will you ever get to a point where you can just prompt something and get exactly what you want?
I guess the answer is like kind of ish depends on how good you know how to use the tool right.
So think about, think about what tools people are using today to make films.
A camera, right?
Can a camera help you win an Oscar?
Of course.
If you have a camera, will you win an Oscar?
No.
What makes a great filmmaker is knowing where to point the camera, like knowing how the camera works and functions and how you can tell a story with that camera.
And I think that's no difference from how we think about AI tools and Runway specifically, which is It can help you go very far.
You can do amazing things with it.
You just have to learn how to think with it and work with it.
And if you know, then you'll get far.
I saw an AI video this morning from director Matt Zien called Forgive the Haters.
I don't know if you've seen this or not.
No, I'm not.
It's this commentary of sort of how traditional media, folks and image experts you know, people who are trained in this are being usurped by this new technology.
And it's both kind of scary and encouraging, which kind of feels like the way people's reactions to this tool are.
Yeah.
Well, I think it's not new to be honest.
I think we have some sort of like social amnesia, where we sometimes forget things we've lived through in the past.
Like filmmaking was very misunderstood by painters.
Because we ask painters to judge a completely new medium.
And so when painters were judging photography or moving pictures, they were seeing through the lenses of oils and pigments and brushes.
And they were like.
Well, photography will never ever, get close to what I can express with a paintbrush.
It's just a different medium.
You need to understand that it works differently.
You need to think about it differently.
And I think something similar is happening today, where we're asking the painters of our times to judge and analyze this new thing.
And they're going to analyze it through the lens of what they know.
I think the invitation we've been trying to encourage people to think about is It's best to think about this as a new medium.
It's best to think about this as what the camera was painting.
And you're going to get the most value out of it if you kind of break the assumptions of what expectations you have for this thing, based on what you know on the past.
It takes them a while to realize this, but after you realize and cross that custom to understand that this is an intermediate, you start unlocking amazing things.
You mentioned work that you do with studios in Hollywood.
I know you partnered with Netflix and Disney and AMC Networks and whatever.
How are they using Runway's AI today?
Because AI can be a little bit of a dirty secret in Hollywood, right?
People are using it, but they don't always want to admit it.
Yeah, I think it's a tool.
That's the answer.
And so the best studios and the best folks in Hollywood have realized that.
And they're using it in their workflows to combine them with other things they know pretty well.
The thing is that there are no rules.
You can start inventing them right now, because this is pretty, I mean, a laugh is a couple weeks old.
And so people are figuring out things of using and ways of using the technology that we never thought of possible.
And that's what I... enjoy the most.
It's a general purpose technology.
It can be used in ways that are diverse and creative and unique.
And if you're creative enough, you're going to uncover those things.
At some point in the future, there may be a whole different medium about the way you do it.
Right now...
Like I can imagine, they sort of what.
They take ideas and they create essentially a prototype of a film to show, to sort of get ideas through.
Is that part of how it's used?
You can think about like... broadly speaking, two stages.
There's pre-production and post-production.
Pre-production is like well, writing the script and doing art direction and selecting characters and casting and location scouting and just preparing to make the stuff right.
And so there's many use cases of runway in there.
Of course, the obvious ones are storyboarding and helping you with writing the script and helping you with casting characters and seeing how they're going to behave and what they're going to do.
And then in post, once you've filmed or re-recorded something, there's a lot of visual effects, things that you need to apply and change to the videos themselves.
And so let's say the example that we're speaking before turning like day into night.
Let's say you've recorded something and it happens to be that, like someone changed the script later and the shot that you've recorded had to happen at night.
Well, The way you would do it before was that you had to go back and shoot again and like spend more time and fly the actors again and do the whole thing.
Or now you can go into runway and just ask the model to like turn that scene into night, and it will like do it for you.
So it's less of them coming to Runway and typing get me a multi-award winning film now, fast and cheap and more about.
Well, I have this problem.
It's very expensive to solve.
I have a tool now that can help me do it faster and better.
Can I use it?
Will it make my movie?
No, but it will help you very much in getting there faster and cheaper.
There was some hubbub at the Oscars about AI used in The Brutalist.
Are we past that sort of taboo now?
Is that not going to happen anymore?
Yes, we are.
I mean, look, it's new.
It's misunderstood.
I always argue that...
You know, AI is like a mirror these days because it's such a generalizable technology.
It can be applicable to many different things, which make it so that we can project into it anything we want.
So, in a way, the way we look at this technology is a reflection or a mirror of how we look at the world.
And so the people who are very excited about the world, new generations of creatives who are like.
They want to unshackle from, like whatever they've done before and how the world works and have all the creative liberties.
It's the most freedom they've ever had.
They can just make stuff without asking for permission.
For the people who have been in the industry for many many many, many years and want to not change anything of it, it's like revolution, right?
Or you want to prevent revolution from happening.
Or maybe you want to encourage it, depending on what's your mindset, right?
If you're scared, AI might become like a perfect way of like mirroring that, like scaring the ass of the world.
And so it becomes some sort of a reflection of sorts.
But I think part of moving away from that is having people really experience and using AI in their day-to-day lives.
If you've never used video models or AI image models, if you've never... seen how it works.
There's only one answer to forming an opinion on something you've never used, which is use it.
And look, again, this is very new.
Some models are a couple of weeks old.
And so it's hard for people to fully get on board on things that are moving so fast.
But I think over time, people have gotten better at it.
I mean, Hollywood has gotten really good at understanding both the limitations and the challenges.
And that happens just because you're more exposed to it.
Outside of Hollywood, you runway work with a lot of big corporations, Fortune 100 companies, for their marketing efforts.
Is there less pushback compared to the film world?
Because traditions of you know, quote art are a little less precious?
I think every industry has a different set of like concerns and like challenges that you have to manage and work with.
Like game studios have different sort of like things you need to make sure you can solve for.
And we sell a lot to architects, for example, and architects have also different sort of like standards and workflows and things they want to see into the products.
I think they all work slightly different, but the interesting thing is that you can help them all.
If the models are good enough and they can journalize, you can solve them all and the same tool could work across.
If you think about the challenge of an architect to render a video for a client showing them a building, what they're trying to achieve is not that hard and similar from what a filmmaker is trying to achieve when they're rendering a building for like a Superman movie, right?
They're using different tools, but that's because historically those things have been separated.
There's no verticalization of software they have to do.
You don't have to do specific UIs.
Just train better models.
If you train better models, a lot of things will happen.
A lot of things will happen and a lot of things are already happening.
I'm thinking back to the statement Chris made, there are no rules.
It's both exciting and daunting.
And, given that, what kind of responsibility does Runway feel it has for making sure its AI video tools aren't used for deceptive purposes?
And how far out does Chris plan Runway's business in an environment that's so dynamic?
We'll talk about that, plus why he walked away from a potential acquisition by Meta after the break.
Stay with us.
Real leaders don't back down when the stakes are high.
They innovate, they push forward, and then they take the stage at the Masters of Scale Summit.
Join us in San Francisco October 7th to 9th to hear from the CEO of The New York Times, scientists using cutting-edge technology to find cures, the leader of crypto powerhouse Coinbase, a retired four-star general and many, many more.
Apply now at mastersofscale.com slash apply25.
That's mastersofscale.com slash apply25.
If you're ready to take your startup from idea to impact, then AWS is your launchpad.
From data storage to machine learning to secure app hosting, AWS gives you the tech trusted by the world's fastest scaling startups.
And here's the best part.
Join AWS.
Activate today and you could score up to 100000 in AWS credits, tailored to your stage and network.
Go to awsamazoncom slash, activate and start building.
Expanding your business in the US can feel like a maze.
Every state has its own payroll benefits and compliance rules, which can pull your focus away from growth.
That's why founders use Deal.
Deal is the professional employer organization, or PEO, that gives you a dedicated HR expert plus Fortune 500 level benefits for your team.
The National Association of PEOs says businesses can grow twice as fast if they use one.
So if you're scaling, make it simple with Deal.
Go to deel.com slash MOS and get up to three months free.
Before the break Runway's Chris Valenzuela shared how the company's AI video tools are disrupting Hollywood and the very idea of creativity.
Now he talks about the risks and responsibilities of AI tool makers, why Runway resets its roadmap weekly and how today's video AI tools are just a stepping stone to something much, much bigger.
Let's dive back in.
I have to say, personally I get torn because, as you can tell, I love the creative output in AI video and the possibilities.
And at the same time, there are possibilities that scare me a little bit, about uses, about job impacts, about unintended consequences.
Like, how concerned are you about people using your tools for deep fakes and scams?
I mean, i saw one news report about legal experts worried that videos in the courtroom will be harder to trust as evidence.
Like, do you feel like this stuff is your responsibility to protect against or, like you know, you're just a tool maker and that's.
It's not really your role to get into those use cases?
I think it's a social responsibility to bring everyone up to speed and help people navigate through what are the good and the positive and the great outcomes and what are the things that we should be presenting for.
And this happens with every technology.
Think about cars.
I mean, cars are amazing.
It has gotten us to do a lot culturally and socially.
There's also great dangers in cars and so we put norms and safety and seat belts and we require you to get a driver's license.
There's all these things we've collectively built together to understand that this powerful technology can get us very far with the right safeguards.
And it's not the responsibility of a company or one person as much as society as a whole, to first recognize the importance of the technology itself and then understand where it can be either improved or prevented for any misuses.
At the same time as you're sort of managing this technology shift, You're also managing a business shift.
I mean, your business is growing very fast.
I know that Meta reportedly approached Runway about an acquisition earlier this year before spending 14 billion on scale AI.
Aside from the money, what sorts of calculations go through your mind in considering whether to stay independent, or I think I'm having too much fun, to be honest?
I care too much about this.
I think we'll be a mess if we sell the company now, mostly because we know exactly or we have a good sense of, I think, extrapolating where things are going to go in terms of performance, of models and qualities and use cases.
I want to be the one building it.
I mean, that's what we've got in here.
And there's such a big opportunity to like make the world much more creative, help artists like tell stories that we haven't told before.
And I want to be the one leading that with my own kind of like vision and like being an owner of my own destiny in a way.
You know.
So yeah, it's just, it's too fun.
With the AI tools evolving so fast, it can be hard to anticipate where the puck is moving to.
You know.
I'm curious, like, how much are you like, yeah, I know what I'm building toward.
It's this, you know, vision versus how much has to be kind of reactive and adaptive that you can't know.
You build some sort of intuition over time.
I would say, again, I think this happens with like, think about the best athletes.
Like when, I think, Djokovic was speaking about this in an interview very recently where, like he was, he knows when and how to hit a ball without having to think about it.
Because his body has been trained for years for that.
And every time he thinks about it, he fails.
Because he gets too much into his head and starts overthinking it.
But he doesn't think about it, he just knows because his body has been trained for that.
I think as an organization, we've been trained for years to understand what works, what doesn't work, where things are heading, what's worth paying attention to, what's worth focusing research on.
And that intuition is very valuable.
Specifically when the world moves so fast.
There's so much information you have to digest that if you don't have a good sense of what signal versus what noise, you're just going to have a hard time parsing and understanding what's worth paying attention to.
I think that for us is incredibly important.
Like it's more of an art than a science, to be honest.
And it has to do with just being good at learning and having that experience.
And how far out do you think of your, like, product roadmap, you know?
Or is that something you're, like, reassessing all the time?
Yeah, I mean, it's a weekly thing, to be honest.
It happens, like, if you're planning on a quarterly basis, you're not going to make it.
I think...
I strongly believe that for many years.
I think that's evident now for public companies.
If you're planning on an eight-month long process, you're done.
In four weeks, you're going to get leapfrogged and things will change.
We have long-term ambitions and we have long-term ambitions of where we think we need to take them.
We've historically taken this open-ended research approach, which is you can think about it as you define.
Instead of defining very specific goals you want to accomplish, you define the boundaries on which you want the team to play and experiment.
And then setting the boundaries and the limits is kind of the hard thing, because if it's too open then like there's nothing really like directionally happening.
If it's too broad, then it's just an objective that's very clear.
If it's like broad enough and has enough of the right incentives, then people are going to stumble on things that are new, that you've never thought of before, that have a great value.
And those are the things that we care the most like that open-ended research approach that's less focused by goals but much more by stepping stones of discovery and learning.
It's like a change definition of the way a lot of startups begin, right?
Usually there's a customer need or a pain point or a use case that you're trying to solve for.
And what you're talking about is It's a very different way of approaching it, right?
Because you don't even know what you're going to be solving for.
Yeah, it's very different.
Again, you have to recognize the speed of technology and how fast things are changing.
So if you don't recognize that, I think you're not being honest with how your plan will change over time.
And I think you're right.
Product has historically been very structure and like you know a goal and you're going to a customer and you know how things are going to go.
And overall, you don't expect things to change that much.
I think what's becoming reality these days is research and product should become part of the same.
Like, if you, if you're just a research company, you're going to miss out on product and there's no feedback loop from customers.
You're not learning from the real use cases.
If you're just a product company you're, And again part of it is you have to be there building those two things together.
You have to be willing to try things quickly.
I mean, you can build prototypes in like a few minutes that used to take you months to build.
And because you can do that, you should do that.
Like you have to do that.
Of course, someone else will.
I mean, if you're not, someone else will.
Like.
That's how businesses in AI go from zero to like a billion in like a couple of years, even months.
Like that has never happened before.
There's no scale of adoption of technology like that we've ever seen before.
And again, that's because...
Models are getting better, performance is getting better, models are improving themselves.
It just has all these compounding effects.
Distribution is also like, pretty much built, so shipping products to people is pretty straightforward.
If you're thinking about a product roadmap that's a year long, You're not going to make it.
You're going to make it because all the assumptions of things you thought going to be right on January are perhaps in February already like either wrong or obsolete.
And so you have to change again.
So change is the only constant I would say these days.
I was reading that you said at one point that AI video is like a stepping stone to creating 3D virtual worlds, what you called a totally new media format.
Is this like the metaverse?
Is this the next frontier of video gaming?
Like I know, you've talked about launching an interactive game experience, or is the game stuff just like part of the stepping stones that you're talking about?
I think it's part of the stepping stones.
My assumption is that I don't think we have the language to describe that thing, to be honest, because if you think about linear and non-linear media linear media being films and ads and videos and things that are you play them and you play them again and it's always the same thing.
There's a way of doing those kind of things that we know pretty well and we can optimize, we can change, we can make it cheaper.
We will continue doing that.
Games are nonlinear.
Every time you play them you're experiencing something slightly different, or you can branch and do different stuff.
But those worlds and those games have still been created top down.
There's a game designer, a builder, you know, everything has been kind of pre-programmed in some way.
So you're exploring some sort of like a world that was pre-designed.
If you think about this idea of getting video or AI models to work in real time, you're stepping into something perhaps different from those two mediums, right?
The rules of those worlds have not been prescripted or designed by anyone.
They're just being generated on the go.
It's not linear in the way that you've experienced film before, because it's not going to happen.
Probably the same way if you play it again.
How do we call that?
I don't know.
So we're only going to get to the language to describe this new medium by having people experience it, which is happening right now.
I saw that Runway's looking into sort of future revenue streams potentially in robotics and self-driving tech, which surprised me at first.
But I suppose this sort of aligns with like 3D world kind of mapping right.
Correct.
Yeah.
So if you solve for again, it goes back to what I mentioned before.
These models can generalize to tasks and kind of things they weren't specifically trained for, like through the reconstructions or editing videos.
And you can extrapolate that that will continue to happen in different domains, like robotics.
One of the hardest things for robots is getting the data to train it on a particular set of tasks.
So you have to simulate the data.
The way you simulate the data is very expensive.
Unless I can just generate the data, you know, simulate it, like modify it, alter it.
It's not that different from a movie.
So you're creating that same movie that you talked about in the beginning with the lights coming on.
You take that environment and you feed it to the robot.
Correct.
That's a great example.
Think about you're training a robot to like you know, in LA there's like these robots that do like deliveries.
You may want to train a robot to understand how like light impacts the sensor.
And so what you need to do is you have to show them a bunch of examples of light changing.
Well, how do we do that?
Or you can just go into Runway and ask the model to change the light 10000 times for 10000 different videos.
It's moving pixels on a screen.
Everything that will be moving pixels on a screen will be probably generated with AI very soon.
Us for real.
I don't even know what I mean by real anymore versus something that's been, you know, constructed or adjusted via AI.
I mean, does it matter if I tell you I'm generated and this is a pre-recording?
Like, will it make the conversation less interesting?
I'm not.
I'm not, right?
But like as a provocative answer.
It's like if people find comfort and it helps them I mean think about teaching, for example.
Like Having this conversation with a personal tutor that's able to answer your questions real time, but also like show you physically how things work.
Let's understand physics.
So let's bring something.
Let's do an experiment.
Now I'm going to show you how it works.
That's great.
Why would it care if it's real or not?
It's just to learn something, you know?
But a world where I'm not sure what's real and what's not, doesn't make you uneasy.
When you go to watch a film today in the theaters, do you question if the movies are real or not?
But I know, because it's a movie, I know that it's not real, whereas something could hit me in some other way and I don't.
It's not sort of already framed out as being okay.
This is an entertainment experience, but that depends on like, the format right, the medium of like, how you're experiencing it.
So if I'm, if I'm tuning in into watching something, I'm already tuning myself to understand them, but I'm watching and it's not real.
Of course, if I join a Zoom call and the person is like deceiving you, to like pretend they're real, of course that's strange.
That's weird, right?
There should be some sort of like disclosure of sorts.
But for me, again, that's a social norm.
Like, if you do it, you're probably like... It's not going to work, right?
But from a fictional side, from a storytelling perspective, I think we agree on like we're going to fall.
We like falling for it.
You like going to theaters and... you know that what you're seeing is not real.
But here's the thing.
We had this before.
One of the first films ever shown is a train arriving to a station in Paris.
It's an old film.
It basically shows a train arriving to a station.
The story goes that when they first the Lumiere brothers, when they first show that film in late 1800s, People run out of the theater and they run because they saw a train and run into a station.
So just like run, the train is coming.
We'll laugh now but, like if you've never watched moving pictures on a screen, you're probably freaking out right.
Until you've watched enough where you're like, okay, yeah, I know Superman is not real.
People don't fly.
Like, I get it.
I don't like it.
I want to go there because it helps me relax or whatever.
Yeah.
So I think just exposure also.
I mean, we're clearly not short of sort of dystopian AI predictions.
Do you have a vision of a kind of utopian AI future world?
I think I'm more of an optimistic.
I think the interesting thing about AI is that we've always associated with science fiction, you know.
Terminator and Black Mirror and like HAL 9000 and all the things that are just science fiction.
I do see a world, because I'm seeing it right now, where...
AI becomes an incredibly creative collaborator and a source of excitement and happiness to many people.
And I think part of it is like, you just have to like see it pragmatically.
You have to see people use it.
You have to see how people's lives have been changed for the good.
Of course, there's misuses and we can prevent them and we'll work around it as a society.
Again, this is a responsibility for everyone, not just one single company.
But I think overall, I'm very optimistic about people using technology.
I started working on this because I like the history of art.
And if you look at the history of art, art and technology are intertwined all the time.
Every time there's a breakthrough in technology, there's a breakthrough in art.
And that helps understand the world better.
It helps artists communicate things they never could communicate before.
That's great, like would.
Would we fight against artists being able to like, do things they couldn't do before, to express and tell us things about the world that we never thought of before?
Of course not.
I think that uh, i think, overall i'm an optimist and i think if you're an optimist, you can, you can, you can think about the world slightly different.
Just thinking about all their things that can go wrong.
So what, what's at stake for uh, for runway right now?
What's at stake?
A lot.
I mean, we're just getting started.
I know.
It's the realization that these tools and these models are going to become way more useful and powerful to many than we ever thought.
The tech is changing so fast and has already changed so fast, and it can already do so much stuff.
And yet at the same time, as you say, like it's early.
Oh, it's so early.
It's so early.
Getting a state of embracing uncertainty, which I know is hard because humans want predictability.
Change is hard.
You're afraid of it.
It's always easier to be more predictable about things.
But I think these are very unpredictable times for the good and the bad.
And I think the best state of mind is to understand that yeah, change is the only constant these days.
Well, Chris, this has been great.
Thank you so much for doing it.
Of course.
Thank you for having me.
It was a fun chat.
I do love the creativity coming out of new AI video tools like Runway, but I also want to hark back to the business creativity that AI is sparking and requiring.
As Chris said, if you're thinking about a product roadmap that's a year long, you're not going to make it.
That rate of change may apply more to startups and AI developers, but we all need to adjust our speed to meet the moment.
Are the days of a true two-year or five-year roadmap gone?
I don't know.
But one thing's for sure we can't be so shackled to a set vision of the future that we neglect the evolving realities of today.
I'm Bob Safian.
Thanks for listening.
This is Emily Worden Capital One business customer and owner of Emily Worden Designs, a bespoke, fine jewelry store that quickly gained buzz after opening its doors in Richmond Virginia.
My customer base grew exponentially once we had a storefront.
We had one engagement ring case at the time, and we had lines out the door every weekend.
As her storefront continued to have record sales, Emily knew it was time to up-level production.
We normally just purchase diamonds in very small batches or per order.
So we wanted to invest in not just one or two pieces, but a collection of natural diamonds.
Emily knew creating a collection would be a big investment but with the help of her Capital One business card, she was ready to bet on herself and bet big.
It was about $40,000, $45,000 all in up front.
Having the Capital One card was definitely reassuring to be able to make such a large investment purchase.
And of course, to get the cash back that came with it.
To learn more, go to CapitalOne.com slash business cards.
If you're in private capital, you understand that your next great deal starts with who you know.
That's why over 3000 firms trust Affinity, the CRM platform purpose-built for private capital.
Affinity's relationship intelligence reveals your team's strongest paths to founders, investors and decision makers, using insights hidden in emails, calendars and meetings.
With powerful AI tools like Affinity Notetaker and Deal Assist, you'll spend less time managing data and more time closing the right deals.
Learn more at affinity.co slash marketplace.
AI agents can make your teams more productive, but if they aren't connected to other agents or your data or your existing workflows, they can only take you so far.
Any business can add AI agents, but IBM connects your agents across your company to change how you do business.
Let's create smarter business.
IBM.
Rapid Response is a Wait What original.
I'm Bob Safian.
Our executive producer is Eve Troh.
Our producer is Alex Morris.
Associate producer is Mashumaku Tonina.
Mixing and mastering by Aaron Bastinelli.
Our theme music is by Ryan Holiday.
Our head of podcasts is Lital Malad.
For more, visit rapidresponseshow.com.
Thank you.