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[Navigating Market Cycles and Operational Excellence: A Conversation with Jose Feliciano]-[How Clearlake Capital’s José E. Feliciano is finding value across private markets]

Exchanges · B2 · 2024-11-04

Business
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📋 Summary

Navigating Market Cycles and Operational Excellence: A Conversation with Jose Feliciano

In this episode of Goldman Sachs Exchanges, Michael Brandmeyer sits down with Jose Feliciano, the co-founder and managing partner of Clearlake Capital, to discuss the firm’s evolution, investment philosophy, and the future of private equity in an increasingly complex macroeconomic environment.

The Philosophy of Flexibility Across Cycles

Feliciano emphasizes that Clearlake’s core strength lies in its ability to invest "across economic and credit cycles" and through different parts of the capital structure. Unlike traditional firms that might be sidelined when capital markets tighten, Clearlake utilizes a broad toolkit to find value during periods of volatility. Feliciano reflects on the 2020 pandemic, noting that while capital markets essentially "shut down," Clearlake invested $3–4 billion by capitalizing on the "significant re-pricing of risk" in secondary markets. He views the current climate, despite geopolitical uncertainties like the war in Europe and tensions in Asia, as an opportunity to find "idiosyncratic distress" and special situations, such as corporate carve-outs and turnarounds.

Driving Value Through the OPS Framework

At the heart of Clearlake’s success is their proprietary operational framework known as OPS (Operations, People, Strategy). Feliciano explains that this framework is designed to make companies "bigger and better." Rather than just being financial engineers, the firm focuses on "blocking and tackling" to drive revenue growth and margin expansion. This hands-on approach allows them to take companies through complex transitions—such as moving from on-premise software models to "software as a service" (SaaS)—and eventually creating assets that are highly attractive to a broad set of buyers upon exit.

AI: The Inflection Point for Industry

Feliciano describes Artificial Intelligence as a major "inflection point" for the global economy. He distinguishes between two categories: companies that leverage AI to disrupt and those that risk being disrupted. For Clearlake, AI is not just a tech-sector phenomenon; it is a transformative tool for industrial assets.

He cites a compelling example involving a self-storage building products company. By shifting the business model from a one-time product sale to an electronic, app-enabled entry system, they created a "recurring revenue" stream while gathering "proprietary datasets." These datasets, he argues, are the "linchpin" for AI to provide future efficiencies. Whether in healthcare IT or industrial manufacturing, Feliciano believes proprietary data is the ultimate competitive advantage.

The Entrepreneurial Ethos and Partnership

Reflecting on the firm's founding 17 years ago, Feliciano highlights the importance of unwavering conviction. During the Great Financial Crisis, he and his co-founder, Behdad Eghbali, refused to compromise on their investment mandate, even when potential investors pressured them to conform to more traditional models. He credits their partnership to complementary skill sets—his own analytical, engineering-based background paired with Eghbali’s perspective—and a shared focus on a culture built on "teamwork, humility, and constant improvement."

Philanthropy as an Arbitrage of Talent

Beyond the office, Feliciano and his wife, Kwanza Jones, focus their philanthropy on education, entrepreneurship, and closing the "digital divide." He views his investments in funds managed by women and underrepresented minorities not just as charity, but as an "arbitrage" on "underused talent." By backing diverse managers who are often overlooked, he believes he is not only fostering social impact but also accessing top-quartile returns that the broader market has failed to capture.

Conclusion

Feliciano remains bullish on the next 18 to 24 months. By challenging "conventional wisdom" and maintaining a flexible, sector-focused approach, Clearlake continues to prove that operational expertise is the key to outperforming in a volatile world. As he puts it, the goal is simple: to leave things better than they were found and to continue building firms that utilize the full breadth of human capital.

🎯Key Sentences

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Let's get right into it.
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When you look at the crystal ball, you see many contradicting factors out there.
3
At the end of the day, though, our job is not to predict that macro.
4
I'll give you an example.
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We have always believed that our job at the core is very simple.
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📝Key Phrases

1
look at the crystal ball
2
higher for longer
3
at the end of the day
4
a force for good
5
table stakes
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📖 Transcript

Welcome to Goldman Sachs exchanges.
You might notice that today's episode is coming to you on Monday rather than our regular Tuesday.
That's because after the U .S.
election, we're going to give you a special episode looking at the market reaction to whatever the news may be.
Today, you'll hear a great interview with Jose Flusiano, co -founder and managing partner of investment firm Clear Lake Capital, conducted by my Goldman Sachs colleague, Michael Brandmeyer.
We hope you enjoy. Welcome back to Goldman Sachs exchanges, great investors.

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