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[The Power of Positive Habits: Strategies for Exponential Growth and Team Excellence]-[7 Habits of People Who Make Other People Better (w/ Jon Gordon)]

Chasing Excellence · B2 · 2026-06-01

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📋 Summary

Cultivating Excellence Through Intentional Habits

In this episode of Chasing Excellence, hosts Patrick and Ben sit down with Jon Gordon, a renowned author and expert on leadership, team building, and personal development. The discussion centers on Gordon’s latest book, The Power of Positive Habits, which outlines 93 strategies designed to help individuals and teams grow exponentially. Moving beyond simple principles, Gordon emphasizes that while "principles inform, practices transform," making the consistent application of habits the cornerstone of true growth.

The Foundational Role of Connection

A primary focus of the conversation is the "positive interaction ratio." Drawing from research, Gordon notes that high-performing teams typically maintain a positive-to-negative interaction ratio of at least 3:1. Interestingly, he warns that exceeding a 13:1 ratio can lead to team dysfunction, as members may stop addressing critical issues. For marriages, Gordon suggests a 5:1 ratio is necessary for a thriving relationship. He clarifies that these interactions—such as a genuine high-five or an encouraging word—must be authentic. "You can't fake the funk," Gordon notes; rituals and routines should be used to foster genuine connection rather than performative gestures.

Leadership: Shouting Praise and Whispering Criticism

Gordon explores the nuance of leadership communication through the mantra: "Shout praise and whisper criticism." He explains that praising in public builds trust and morale, while private correction allows for growth without public humiliation. However, he adds a critical layer of discernment: leaders must recognize when to "shout" a correction publicly if it serves as a necessary "coachable moment" for the entire team. The goal is to be demanding without being demeaning, always anchoring feedback in the belief that the individual is capable of meeting a higher standard.

The Abundance Mindset: Making the Pie Bigger

Central to Gordon’s philosophy is the shift from a scarcity mindset to an abundance mindset. He advocates for "making the pie bigger" by seeking win-win opportunities rather than obsessively protecting one's own slice. This approach requires faith and trust, particularly when stakes are high. Gordon shares his personal experience of partnering with Damon West on The Coffee Bean, where he chose to share royalties despite having no obligation to do so. This act of generosity not only led to a deeper partnership but also amplified the impact of the message far beyond what he could have achieved alone.

Serving with a "Caring Trademark"

A compelling concept introduced is the "caring trademark"—the unique, authentic way an individual shows others they are valued. Whether it is through encouragement, listening, or helping others improve their health, identifying one's trademark allows for more intentional service. Gordon emphasizes that this should be something that naturally energizes the individual, rather than an obligation. By aligning one's actions with this trademark, leaders and partners can move from accidental kindness to purposeful, identity-driven service.

Overcoming the Natural Bent Toward Negativity

Gordon candidly addresses his own journey, admitting that he has a "natural negative bent." He explains that about 80% of the population may gravitate toward a negative frequency, making the practice of optimism a deliberate choice. He argues that optimism is not about wearing "rose-colored glasses" or ignoring reality; it is about maintaining the belief that one can overcome the "thorns" of life. By focusing on success and purpose, individuals can shift their identity, turning their daily actions into votes for the person they aspire to become.

Conclusion: The Path Forward

The conversation concludes with a reminder that self-growth is best achieved by helping others grow. By becoming a "lifelong teacher" and sharing what one learns, the information becomes deeply embedded in one’s own identity. Gordon encourages listeners not to be overwhelmed by the 93 strategies in his book, but to pick one, master it, and then build upon it. As he notes, "distractions are the enemy of greatness," and through the consistent application of positive habits, anyone can move toward a more meaningful and purposeful life.

🎯Key Sentences

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Okay, let's get into the show.
2
That didn't take long at all.
3
I just feel this story is meant to be shared.
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Yeah, it makes sense, right?
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Increase your positive interaction ratio.
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📝Key Phrases

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fight back against the drift of modern life
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principles inform and practices transform
3
embedded into our DNA
4
can't fake the funk
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shout praise and whisper criticism
Expand All

📖 Transcript

Before we jump into today's episode, I invite you to join us in the Chase Club.
Two reasons why I would love for you to consider it.
The first reason is that it is where we can do the daily work to fight back against the drift of modern life, something we've talked about quite a bit lately and something i'm really excited to help you do better.
Inside the chase club is where we can do that.
And the second reason is the show wouldn't exist without people jumping in and doing a little bit more than just listening.
If you've been with us for a while and you want to make sure we continue to get to make this show, jumping into the Chase Club is the best way to do so.

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